Payment Policy
Payment Policy.
This policy explains the payment method available at Wipora, how payment authorization works, how approved refunds are processed, and important steps customers should follow to protect sensitive payment information.
PayPal Payments
PayPal is currently the payment method available for online purchases at Wipora.
Protect Your Account
Wipora support does not need your PayPal password, login credentials, or verification codes.
Approved Refunds
Eligible approved refunds are returned through the original payment method.
Payment Terms & Customer Information
Accepted Payment Method
Wipora currently accepts PayPal only as the available payment method for online orders.
Completing Your Payment
When completing checkout with PayPal, you will follow the applicable PayPal payment process to authorize payment for your purchase.
Transactions completed through PayPal are also subject to the applicable terms, procedures, account requirements, and security practices of the payment provider.
Payment Authorization
PayPal may need to verify or authorize a transaction before payment can be successfully completed.
Wipora cannot normally proceed with an order until the required payment has been successfully completed or authorized through the applicable payment process.
Checkout & Billing Information
Customers are responsible for providing accurate information during checkout and for ensuring that information associated with their PayPal account is current and correct.
Incomplete or inaccurate information may affect payment authorization, order processing, or other parts of the transaction.
Payments That Cannot Be Completed
If PayPal declines, rejects, or cannot complete a transaction, the related order may not be successfully placed or processed.
If the problem relates specifically to your PayPal account, payment authorization, or payment source, you may need to review your PayPal information or contact PayPal for account-specific assistance.
Order Confirmation
After an order and the required payment process have been successfully completed, applicable order confirmation information will be provided.
If you believe your payment was completed but you did not receive the expected order confirmation, contact Wipora support and provide the relevant order information available to you.
Approved Refunds
When a refund is approved under Wipora's applicable return and refund terms, it will be issued to the original payment method.
Following review of an eligible returned product, Wipora's refund processing may take up to 10 business days.
After the refund has been processed by Wipora, the payment provider may require additional time before the refunded amount appears or becomes available in the customer's account.
Order Cancellation
Cancellation requests are only possible before an order has entered processing or shipment.
Once processing or shipment has started, the order can no longer be cancelled. Where applicable, the Wipora Return & Refund Policy will then apply.
Payment or Order Concerns
If you notice a payment-related or order-related concern, contact Wipora support with your order number when available and a clear explanation of the issue.
Wipora can review store and order-related concerns. Issues involving your PayPal account itself may require assistance directly from PayPal.
Keep Sensitive Payment Information Private
Never send your PayPal password, login credentials, verification codes, or other sensitive payment information through email or to Wipora customer support. Our support team does not require your PayPal password to assist with an order, refund, or store-related payment question.
Have a Checkout or Payment Question?
For assistance with a Wipora order, approved refund, checkout concern, cancellation question, or another store-related payment matter, contact our support team. Please include your order number when applicable.